Return Policy

RETURNS/EXCHANGES:

We want you to be completely satisfied with your purchases. If that’s not the case, we’ll gladly accept merchandise for return or exchange provided it:

Is returned within 30 days, is in new condition, hasn’t been washed, worn, or altered in any way. You will be responsible for paying for your own shipping costs. Shipping costs are non­refundable. If you are unhappy with your purchase, please send us an email at vixenindustries.vx@gmail.com and/or send your return/exchange back with a note including your name, order number and if you would like a refund or exchange. All refunds will be credited to original form of payment. Please allow up to two weeks for us to receive and process your return.

 

Please send all returns/exchanges to:

Vixen Industries

P.O Box 931

Lower Lake, CA. 95457

 

For additional help, we can be contacted at vixenindustries.vx@gmail.com